Karthik Natarajan
I'm Karthik Natarajan
Technical People and Delivery Leader
- Address 4616, United Ln, Plano, TX 75024, USA
- E-mail karthiknatarajanmba@gmail.com
- Phone +1 (214) 801 2984
Hello! I'm Karthik Natarajan. Agile, results-driven Technical People & Delivery Leader with over 18 years of expertise driving success in technology, product, and program management. Proven track record of delivering large-scale enterprise tech modernization, data simplification and delivery transformation programs and initiatives. Recognized for optimizing operations and achieving measurable outcomes.
Management Skills
Technical Skills
Work Experience
Amazon
Technical People & Delivery Leader | Sr. TPM
Spearheaded strategic migration of ASR inference service from CPU to GPU architecture, enabling multi-turn conversational Alexa experience with LLM models. Achieved annual operational cost savings of $1 million for Amazon by orchestrating the seamless integration of on-device and cloud-based SpeakerId (Speaker Identification) Engine. Provided technical program leadership for developing Edge Alexa Speech2Intent (S2I) Engine, which facilitated on-device processing of Smart Home and Media controls, resulting in sub-1-second execution times, a significant enhancement compared to cloud-based processing
SGA Inc. (Citibank)
Principal Technical Program Manager | Lead TPM
Technical Delivery Leader responsible for multi-million dollar cross- functional tech modernization initiative transforming Citi Bank Online (CBOL) from existing monolith architecture to cloud-ready microservices architecture. Achieved operational cost savings for Citi Consumer business by efficiently migrating and decommissioning the legacy infrastructure, cleaning-up and retiring obsolete applications. Led a team of Technical Program Managers (TPMs) in delivering platform simplification and modernization programs. Hired, mentored and developed the team of TPMs & Software Engineers
AMERICAN AIRLINES INC.
IT Portfolio Manager / Technical Program Manager
Technical Portfolio Leader responsible for strategy, execution and implementation of various customer facing programs for Shopping portfolio at American Airlines - Customer Technology. Led a cross-functional team of 12 individuals and successfully delivered multiple customer-facing features, resulting in significant additional revenue for American Airlines. Led multiple multi-million-dollar programs that delivered on critical business goals and created delightful customer experience in AA.com and Mobile Application(s)
CIGNTI TECHNOLOGIES INC.
Agile Project Manager | Technical Project Manager
Clients: American Airlines, Ft. Worth, TX & Harley Davidson Financial Services, Plano, TXProgram Leader for multiple Web development and Infrastructure projects ($1-6 Million USD) with AA including Content Management System (CMS) upgrade which resulted in 50% reduction in Publishing time for AA’s Marketing team. Led a cross-functional team of 10 individuals and managed wing to wing execution, issue resolution, risks, and resource allocation and vendor relationship for AA.com customer technology programs. Managed client expectations and ensured customer satisfaction through outstanding communication regarding project scope, schedule, and direction
COGNIZANT TECH SOLUTIONS US CORP.
Associate | Technical Project Manager
Clients: PepsiCo, Plano, TX & Alliance Data, Richardson, TXLed global team of 12 programmer analysts across multiple projects and delivered projects successfully exceeding client's expectation; acted as an application subject matter expert for clients delivering IT solutions. Identified risks, issues & bottlenecks and resolved them by working closely with stakeholders
COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT. LTD.
Programmer Analyst | Technical Project Lead
Clients: British American Tobacco, Malaysia and Mitsubishi, 3M & Centrica Plc., Chennai, IndiaDelivered successful upgrade of Handheld Point of Sale (PoS) system used by thousands of sales reps of British American Tobacco Malaysia in Kuala Lumpur, Malaysia. Managed a team of 9 engineers at Chennai office, overseeing entire project lifecycle, encompassing strategic planning, implementation, and post-release Ops support for diverse global clients.
Education
Machine Learning
STANFORD UNIVERSITY
AWS Certified Solutions Architect (Associate)
AMAZON WEB SERVICES
MBA - Innovation & Entrepreneurship
THE UNIVERSITY OF TEXAS AT DALLAS
Project Management Professional (PMP)
PROJECT MANAGEMENT INSTITUTE
Certified Scrum Master (CSM)
SCRUM ALLIANCE
Bachelors in Electronics & Communication Engineering
ANNA UNIVERSITY
References
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Karthik’s business acumen and analytical skills enable him to lead business and technology teams to find creative solutions when faced with project constraints. Karthik would be a true asset for any positions requiring a strong background leading cross-functional technology teams and comes with my sincere recommendation.
Allison Pollard Transformation Coach | Speaker -
I had the pleasure of working with Karthik for many years at America Airlines, on a variety of projects. His attention to detail, logical way of juggling priorities, all while maintaining a high level of productivity across multiple teams truly amazed me. I, like so many on the team, learned so much from him and hope that someday, we can work together again.
Jennifer Ashburn Senior Product Owner, American Airlines Inc. -
Karthik’s ability to lead the IT team to deliver timely and flawless work were key to the success of the team. Beyond his technical abilities, I always appreciated Karthik’s willingness and ability to connect with the business partners through constant and clear communication to ensure the solutions his team was crafting were sustainable in the long term.
Sophia Lozano CX Innovation Leader, American Airlines Inc. -
Karthik has a great ability to grasp the ask quickly and act on it to deliver results. Karthik is very responsive and a great collaborator.
Prabha Venkatachalam Vice President, Citibank -
Karthik continuously tries to improve himself and to help others around him to improve. His dedication, leadership skills and relationship in challenging circumstances is remarkable. He is a true servant leader who places the interests and needs of others ahead of his own self-interests and needs.
Imtiaz Ahmed Product Manager at Emirates -
He is a tech savvy person. He always has a strong desire to learn and explore new things. He is on a constant learning curve to move up the ladder. Even though he was our Scrum Master, he always used to understand things end to end. Being it business requirements or technical implementation, he was on top of things all the time. I was amazed with his hunger to know stuff. He talks to everyone in the team to understand things and learn.
Raj Chintala Java Full Stack Developer, American Airlines Inc. -
It’s rare you find people who are cool as cucumber and Karthik is definitely one of those few out there! I had the pleasure of working with Karthik and learning from him at American Airlines. I am sure he would be an invaluable asset to any team.
Raviteja Tatineni Developer, American Airlines Inc.
My Interests
Enjoy traveling places to experience different cultures. Have been to 12 countries so far. Lifetime goal is to travel to at least 50+ countries. Apart from flying, enjoy cross country road trips with family, trekking and motorbike riding. Love good sci-fi movies, documentaries and thriller web series in the past time.
- Motorbike Riding
- Family Road Trips
- Travelling Places
- Camping
- Trekking
- Workouts
- Watching Movies
Contact Me
Feel free to contact me
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- Address 4616, United Ln, Plano, TX 75024, USA
- phone +1 (214) 801 2984
- E-mail karthiknatarajanmba@gmail.com