Karthik Natarajan
Hello

I'm Karthikeyan Natarajan

Director-level TPM Leader

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Hello! I'm Karthikeyan Natarajan. Director-level Technical Program Manager with 20+ years of experience leading enterprise platform consolidation, distributed systems delivery, and cross-functional technical strategy across highly regulated financial services and technology environments. Built and scaled TPM organizations from the ground up — establishing OKR frameworks, program governance cadences, and hiring pipelines that expanded technical delivery capacity across large enterprise platform teams. Consistently break down organizational silos and influence VP-level roadmap decisions, driving architectural tradeoff discussions spanning distributed systems, AI/ML inference pipelines, and cloud-native AWS platforms. A systems thinker with deep AWS and AI/ML platform fluency and translated technical complexity into clear, aligned decisions that deliver measurable platform and business outcomes.

Management Skills

Program Management 85%
Delivery Transformation 90%
Agile 85%
People Development 90%
Engagement Management 90%
Change Management 80%
Costing & Budgeting 80%
Negotiation 80%
IT Service Delivery 80%
Vendor Management 80%

Technical Skills

C++ 65%
Java 60%
JavaScript 80%
AngularJS 75%
HTML 85%
CSS 90%
REST 75%
Amazon Web Services (AWS) 90%
Machine Learning 65%
Python 85%

Work Experience

May. 2024 - Present

Intuit

Technical Program Manager (Director-scope) — Enterprise Platform & AI Programs

Directed end-to-end enterprise platform delivery for Intuit's highest-priority AiO Program — a unified AI + Human Intelligence ecosystem integrating Intuit Intelligence, AI Agents, and Expert Services through the Virtual Expert Platform (VEP); owned program strategy, technical risk mitigation, and cross-functional execution across 3 TPM-led workstreams.

Oct. 2021 - Nov. 2023

Amazon

Technology & Delivery Leader | Sr. TPM

Provided technical leadership and strategic direction for end-to-end product, delivery and technical oversight of capabilities for cross-organizational programs in Alexa and Amazon Digital Businesses. Partnered with Engineering, Product, and Leadership to streamline processes, simplify execution, and manage on-time releases. Set up best practices.

Aug. 2019 - Sept. 2021

SGA Inc. (Citibank)

Principal Technical Program Manager

Defined and driven the overall end-to-end execution of large enterprise-scale platform simplification and modernization programs for Citibank. Worked closely with a talented team of software development managers, principal engineers, and senior leaders to define business and systems requirements, write design specifications and develop project schedules from design to release. Led a team of TPMs in the delivery of the multi-team initiatives and activities.

Oct. 2015 - Aug. 2019

AMERICAN AIRLINES INC.

IT Portfolio Manager / Technical Program Manager

Managed various customer technology initiatives such as Monolithic to Microservices Architecture, Agile Transformation, DOT Accessibility compliance, Mobile First Responsive design, Design Thinking, Project to Product Model transition, AA – US Airways merger, etc. across multiple digital channels - Web, Mobile web, Mobile Apps (iOS & Android).

May. 2011 - Sep. 2015

GALLOP SOLUTIONS INC.

Agile Project Manager | Technical Program Manager

Managed multiple medium to large sized Web development and Infrastructure projects ($1-6 Million USD) for American Airlines. Upgraded Content Management System (CMS) that powered AA.com and increased the efficiency of Content editors by 1.5 times. Hired and developed the team. Responsible for Vendor, Client management and IT service delivery for Harley-Davidson Engagement.

Apr. 2007 - May 2011

COGNIZANT TECH SOLUTIONS US CORP.

Technical Project Manager

Managed a global team (on-shore and off-shore) across multiple projects and delivered projects successfully exceeding client’s expectation. Developed project estimates, project schedules and resource allocation models. Ensured conformance to established project management process and methodology.

Aug. 2005 - Mar. 2007

COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT. LTD.

Technical Project Lead

Led Handheld POS upgrade project and improved BATM’s Mobile POS to Order Management workflow. Led business and system requirement gathering and performed Gap Analysis at code and data level such as data mapping and data conversion analysis. Trained and mentored new team members; worked closely with cross-functional organizations, project teams, and clients to develop project estimates, schedules, and managed project delivery.

Education

Apr. 2020

Machine Learning

STANFORD UNIVERSITY

July 2019

AWS Certified Solutions Architect (Associate)

AMAZON WEB SERVICES

2013 - 2015

MBA - Innovation & Entrepreneurship

THE UNIVERSITY OF TEXAS AT DALLAS

Mar. 2013

Project Management Professional (PMP)

PROJECT MANAGEMENT INSTITUTE

Dec. 2012

Certified Scrum Master (CSM)

SCRUM ALLIANCE

2001 - 2005

Bachelors in Electronics & Communication Engineering

ANNA UNIVERSITY

References

  • Karthik’s business acumen and analytical skills enable him to lead business and technology teams to find creative solutions when faced with project constraints. Karthik would be a true asset for any positions requiring a strong background leading cross-functional technology teams and comes with my sincere recommendation.

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    Allison Pollard Transformation Coach | Speaker
  • I had the pleasure of working with Karthik for many years at America Airlines, on a variety of projects. His attention to detail, logical way of juggling priorities, all while maintaining a high level of productivity across multiple teams truly amazed me. I, like so many on the team, learned so much from him and hope that someday, we can work together again.

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    Jennifer Ashburn Senior Product Owner, American Airlines Inc.
  • Karthik’s ability to lead the IT team to deliver timely and flawless work were key to the success of the team. Beyond his technical abilities, I always appreciated Karthik’s willingness and ability to connect with the business partners through constant and clear communication to ensure the solutions his team was crafting were sustainable in the long term.

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    Sophia Lozano CX Innovation Leader, American Airlines Inc.
  • Karthik has a great ability to grasp the ask quickly and act on it to deliver results. Karthik is very responsive and a great collaborator.

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    Prabha Venkatachalam Vice President, Citibank
  • Karthik continuously tries to improve himself and to help others around him to improve. His dedication, leadership skills and relationship in challenging circumstances is remarkable. He is a true servant leader who places the interests and needs of others ahead of his own self-interests and needs.

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    Imtiaz Ahmed Product Manager at Emirates
  • He is a tech savvy person. He always has a strong desire to learn and explore new things. He is on a constant learning curve to move up the ladder. Even though he was our Scrum Master, he always used to understand things end to end. Being it business requirements or technical implementation, he was on top of things all the time. I was amazed with his hunger to know stuff. He talks to everyone in the team to understand things and learn.

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    Raj Chintala Java Full Stack Developer, American Airlines Inc.
  • It’s rare you find people who are cool as cucumber and Karthik is definitely one of those few out there! I had the pleasure of working with Karthik and learning from him at American Airlines. I am sure he would be an invaluable asset to any team.

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    Raviteja Tatineni Developer, American Airlines Inc.

My Interests

Enjoy traveling places to experience different cultures. Have been to 12 countries so far. Lifetime goal is to travel to at least 50+ countries. Apart from flying, enjoy cross country road trips with family, trekking and motorbike riding. Love good sci-fi movies, documentaries and thriller web series in the past time.

  • Motorbike Riding
  • Family Road Trips
  • Travelling Places
  • Camping
  • Trekking
  • Workouts
  • Watching Movies

Contact Me

Feel free to contact me

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